Effective Date: [20.02.2026]
This Return & Exchange Policy applies to all purchases made through https://beautypointshop.info/. By placing an order on the website, you agree to the terms stated below.
1. Eligibility for Return & Exchange
Return or exchange is permitted strictly under the following conditions:
- The product received is physically damaged, or
- The product delivered is incorrect (wrong item sent).
Opened products may be considered eligible only if:
- The original invoice/receipt is provided, and
- Clear photo or video proof of the damage or incorrect product is submitted.
Returns or exchanges will NOT be accepted for:
- Change of mind
- Personal dislike or preference
- Incorrect product selected by the customer
- Minor packaging variations
All requests are subject to verification. The company reserves the right to approve or reject any request at its sole discretion.
2. Request Timeline
- A return or exchange request must be raised within 7–15 days from the date of delivery.
- Requests submitted after this period may not be considered.
3. Return Shipping
- Return shipping charges must be borne entirely by the customer.
- Customers are advised to use a reliable and trackable courier service.
- The company shall not be responsible for lost, damaged, or delayed return shipments.
4. Exchange Process
- After successful verification, a replacement product will be dispatched.
- If the replacement item is unavailable, the company reserves the right to deny exchange.
For return or exchange requests, contact:
📧 aswalashu786@gmail.com